Shipping and Returns

1. Shipping and delivery

1.1 Shipping cost under €100,-: €4,35. When you spend over €100,-, Leg-Inc will charge no shipping costs.

1.2 Leg-Inc shall do its utmost to deliver all items within the periods as indicated on the website. However, for this Leg-Inc is dependent on its couriers. Therefore the delivery periods are indicative only and Leg-Inc shall never be liable for the consequences of exceeding the term of delivery and is never required to recover any kind of damage. 

1.3 You will receive a confirmation by e-mail as soon as your order has been shipped. 

1.4 The risk in the items shall pass from Leg-Inc to the addressee upon delivery. 

1.5 You are required to inspect the delivered items on completion and deficiency within 7 working days after delivery. In case of any alleged incompleteness or defect you must give notice to Leg-Inc by e-mail or telephone within this period of 7 working days. 

2. Returns and exchanges

2.1 All items purchased online from Leg-Inc can be returned or exchanged after notifying Leg-Inc within 7 working days upon delivery. Notification must take place by e-mail or telephone with the reason for return and the order number mentioned. The Leg-Inc is especially made for you, therefore it’s not possible to return your money. If you’re really not happy you can change the Leg-Inc into another one or you will receive a gift coupon. Leg-Inc’s which are custom made on your size or Flare-Inc’s which are always custom made, can’t be returned.

2.2 Notification shall automatically terminate the agreement between you and Leg-Inc. This obliges you to return the items in its original packaging to Leg-Inc within 5 days after notification. 

2.3 You will be responsible to pay for the shipping costs, unless we have delivered incorrect items. 

2.4 Returned items must be identified by enclosing the original invoice. Unidentified items may be returned to you without exchange or refund. 

2.5 All accurately returned items will be, depending on your wish, exchanged and sent back to you free of charge within 3 working days after delivery to Leg-Inc, or these will be credited as a refund (including paid shipping costs) to your credit card or bank account within 7 days (depending on the payment method you used). 

2.6 All returned items must be in new, unused, and unworn condition with all the original packaging and garment tags still attached. New and unused means that there are no marks on the item or anywhere on the tags.

2.7 In case the returned items are not in the perfect condition they were send, the items will be send back to you and the agreement between you and Leg-Inc will not have been terminated. 

2.8 Leg-Inc does not refund customs and import duties or sales taxes for shipments to countries outside the European Union. 

2.9 Articles that have not been purchased online but in the offline store of Leg-Inc can be exchanged for a different article or a gift coupon. 

2.10 Leg-Inc does not accept returns on items that were not purchased through the website or offline store of Leg-Inc.